Click here for important information about appointments (Updated 23/05/23)
We have reviewed feedback regarding our new triage system and would like to make the following changes. Should you require a routine GP appointment, please ring the Surgery on 01480 830888 but should you require a more urgent or on the day appointment please Contact Us Online.
Click here for information about contacting us online
You can contact us about making an appointment or an administrative issue by clicking HERE.
This short online form is the quickest and simplest way for the majority of our patients to access our team for assistance. Our phone lines remain open for anyone with accessibility needs who might find difficulty completing this form.
You do NOT need online access to complete the request form.
If you would like any help with the request form you are more than welcome to contact reception who will be willing to help.
All requests received before 12pm will be reviewed on the same working day by our duty team. A normal appointment lasts for 10 minutes, so one problem per appointment please.
If you are seriously unwell, call 111 or 999.
The submitted forms will only be read during office hours.
The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays.
They will not be read Monday-Friday between the hours of 1200 – 0700.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999
Patients of our practice are now able to book routine appointments to be seen by doctors, nurses and healthcare assistants in the evenings and at weekends in Enhanced Access – a service provided by West Cambs Federation.
This service is available to all patients in this area seven days a week in sessions at six clinics:
Alconbury Surgery, School Lane, Alconbury
Cornerstone Surgery, Elwyn Road, March
Little Paxton Surgery, St Neots
Moat House, Beech Close, Warboys
Riverport, Orchard Site, Constable Road, St Ives
Roman Gate, Pinfold Lane, Godmanchester
You can make an appointment at any of the sites – not just the one nearest to your home. To book an appointment contact us and we will book your appointment for you.
These appointments are for non-urgent, routine medical problems only. If you feel you are unwell and need to be seen urgently on that day, please ask your own surgery to arrange to see you.