The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal advice patients receive when consulting a GP.
All Polices
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.
Disabled Access
The surgery has a ramp and the front doors of the surgery, pharmacy and those to the waiting room open automatically.
The consulting rooms are entirely on ground floor level and there is a toilet for the disabled. Aids are available for hard of hearing.
Medical Education
The practice is actively involved in teaching both qualified doctors and senior medical students gaining experience in general practice.
We may have a GP Registrar who spends between 6 and 12 months in our practice.
If you would prefer to consult your doctor alone, please let us know and we will be happy to respect your wishes.
Mission statement
To improve the health and wellbeing of our patients through the provision of high quality, accessible, professional healthcare services that inspire confidence in our patients and our community.
Our vision
- Empower patients to make decisions that improve their health and wellbeing.
- Excellent responsive and safe clinical care provided.
- Ensure that patients have safe and timely access to our services.
- Ensure that we work as a team and value the contribution of every member.
- Ensure the best outcomes for our patients by fostering a culture which is respectful, collaborative, welcoming and conscientious.
Our core values
- We are patient-centred – putting patients at the heart of everything we do
- We are caring – we are compassionate and caring about all our patients and staff
- We are accountable – taking responsibility for our actions, being open and transparent with our patients and staff
- We are fair– ensuring that all our encounters are courteous, respectful and without prejudice
- We are professional – ensuring that our high standards of medical care are maintained through education, training and implementation of guidelines
- We are adaptable – we respond to the changing landscape of General Practice and welcome innovation and adaptation in our working practices