Ordering your Prescription
Repeat prescriptions may only be ordered if this has been agreed by your doctor; they can be requested online, by post, or by visiting the Surgery.
Non-urgent advice: Patient Notice
Please order your prescription before 1pm to collect seven calendar days later.
We ask for 7 calendar days to process repeat prescriptions. Every single day we get at least 10+ patients contacting the surgery to say that they have run out of medication and need an immediate prescription.
This is not fair on the patients who have ordered in good time, who then get pushed further down the queue potentially; it also impacts on reception, Drs, repeat prescribers and the pharmacy.
From the New Year, we will be getting much firmer on processing ‘immediate requests’ so please ensure you check your medication and order in good time.
When to Collect your Prescription
|Order Day (Before 1pm)||Collection Day|
In order to help us prevent medication dispensing queries, we would encourage patients to register and use our online facility if possible.
We are keen to ensure that patients with ongoing medical problems are monitored regularly; if the date for your next review with a doctor or nurse has passed you will be asked to make an appointment. (Updated 17/10/22).
Village drug boxes
Medicines delivered weekly for the elderly to Boxworth, Elsworth, Eltisley, Graveley, Hilton. Papworth, Toseland and Yelling.
Private Prescription Requests
We are seeing an increasing number of requests to continue prescribing medications initiated by private consultants.
This is often appropriate and we are usually happy to continue prescribing medications and will add these to your repeat medication list.
However, there are a small number of drugs that have ongoing safety implications and require more monitoring and access to specialist advice; this includes medication prescribed to treat ADHD and long term inflammatory conditions.
When these drugs are recommended by NHS consultants, there is a commissioned ‘shared care agreement’ which is a contact between the hospital and GP practice to ensure safe prescribing of these medications.
This pathway does not exist in the private sector and therefore we do not feel it is safe for us to prescribe these medications for you.
Your consultant should be able to provide ongoing private prescriptions or if you would like, we can refer you to an NHS service; however, we will not be able to provide prescriptions until you have been seen by an NHS consultant.
This applies to requests for new medications only.